TrainingApplicationBlended
Offering Styles: Training, Application, or Blended. Every offering from GLCI seeks to drive learning in your team. This can be primarily driven through Training (80% teaching, 20% execution); Application (20% teaching, 80% execution); or Blended (roughly 50/50). Training courses are led by me with your real problems being used to demonstrate the ideas; Application exercises are where I drive the execution activities with some small amount of training attached for sustainment; Blended exercises involve both. The idea is to create sustained learning so that your organization benefits long after I leave.
These offerings are also tagged by the different audience groups I think that they would most benefit. Each offering is tailored to its audience and packaged in a way that the audience will understand most naturally.
Module 01Quality & CI Foundations
LeadershipTechnical StaffShop Floor
- Foundational knowledge about what quality and continuous improvement are
- Why investing in quality pays dividends for your business
- The seven quality tools, problem-solving
- Systems thinking and the ISO 9001 framework
- Lean / Six Sigma overview
- Getting value instead of checking a box
Module 02Quality Management Systems & Auditing
LeadershipTechnical Staff
- ISO 9001 structure and the process approach
- Process maps and turtle diagrams, document control
- Internal audits across every function in scope
- Gap assessments to ISO or customer requirements
- Management review, quality policy and objectives, corrective action
Module 03Problem Solving
Technical StaffShop Floor
- 8D, to true root cause across all three legs
- Five-why, fishbone, is / is-not analysis
- Disciplined corrective action that stays fixed
- DMAIC and project charters with SMART goals
- Generalized structured methods for tough, recurring defects
Module 04Quality Planning & Risk
LeadershipTechnical Staff
- APQP, general audience and engineering depth
- FMEA and control plans
- PPAP and part approval
- Requirements and special characteristics
- Measurement system analysis (design and interpretation)
Module 05Quality Statistics
LeadershipTechnical StaffShop Floor
- For shop floor: what variation is, check sheets, reading an SPC chart
- For leadership: what variation costs, hidden factory, common versus special cause
- Technical staff: design of experiments, ANOVA, regression, capability and gauge studies, Monte Carlo
Module 06Shop-Floor Excellence
LeadershipTechnical StaffShop Floor
- Standard work, 5S, and visual standards
- The waste lens (TIMWOODS), muri / muda / mura
- Andon and reaction-plan design, quality alerts
- Jidoka, where lean and quality meet
- SPC and process capability
Module 07Supplier Quality & Development
Technical Staff
- Supplier self-assessment and on-site assessment
- System evaluation tooling
- APQP / PPAP readiness and process sign-off
- Runoffs, qualifications, and pre-launch trials
- Collaborative material-flow improvement
Module 08Leadership & Quality Culture
LeadershipTechnical StaffShop Floor
- Shop-floor management, layered calendars, scoreboards, andons
- Process ownership and risk-based approach
- Data-driven decision making
- Conflict resolution and teamwork
- Daily routines / kata that drive excellence
Module 09Technology for Quality
Technical Staff
- Hands-on dimensional metrology assistance and good laboratory practices
- Weld analysis, spectrophotometry, calibration systems
- Quality Engineering analysis of CMM programs, metrology data analysis, datum structure analysis
- AI and IoT for Quality applications
- Recommendations for specialized and advanced NDT / DT methods
Module 10Employee Skill Matrix and Employee Development Planning
LeadershipTechnical Staff
- Role-to-skill matrix based on organizational / job knowledge requirements
- Skill-gap identification and people development planning
- Leader standard work, succession planning, kata structure
- Training system design, training level definitions, competency matrices
- Development plans for Quality / CI professionals mapped to ASQ Body of Knowledge & Lean methodologies
Module 11
LeadershipTechnical Staff
House Rules
- A simulation and learning-driven game for leadership and technical staff
- Teaches common and special cause variation, and why the difference matters
Module 12Blueprint Interpretation and Datum Alignment
Technical StaffShop Floor
- Aligning design, manufacturing, and inspection datums
- Appropriate documentation and specification using GD&T
Phase 1
Classroom / Background
The understanding that comes before the application. Training courses naturally lean toward building in-depth understanding; Application and Blended engagements give enough background to understand the why. Training offerings spend 80% of our time here; Application and Blended less so.
Phase 2
Application
Hands-on work on your real processes and parts. Depending on the situation, this may require a larger group, or a small group of participants.
Phase 3
Verification & Sustainment
A takeaway plan of action with scheduled follow ups. This helps keep the system from reverting back to the prior state.
A straight answer about this section. These services solve symptoms well and enhance organizational understanding. If the same symptoms keep coming back, or the learning leads to a reflection that deeper change is needed, see Section 3.